NHS Track & Trace Scam.


A new telephone scam is coming to light …. callers contact residents saying they are from the NHS Track & Trace service telling the resident that they have been in contact with someone suffering from COVID-19 and need to have a test sent out to them.

This is swiftly followed with a request for the resident’s bank details; the caller stating the test & results cost £500. Please do not fall for this scam. If you need a test sent out to you because you are unable to attend a test site, this is done for free, both via delivery & collection, followed up by the result.


The NHS Test and Trace service will NOT:

  • ask for bank details or payments;
  • ask for details of any other accounts, such as social media;
  • ask you to set up a password or PIN number over the phone;
  • ask you to call a premium rate number, such as those starting 09 or 087.