Scam COVID-19 Text Messages

Dear Watch Member,

We have been informed that the Government has only sent one text message to the public regarding new rules about staying at home to prevent the spread of COVID-19. Any others claiming to be from UK Government are FALSE.

Criminals are able to use spoofing technology to send texts and emails impersonating organisations that you know and trust.

We would remind anyone who receives an unexpected text or email asking for personal or financial details not click on the links or attachments, and don’t respond to any messages that ask for your personal or financial details.

If you receive messages about fake GOV.UK/Coronavirus messages or any other Coronavirus related scams, please report it to Action Fraud –

If you need to reply regarding this message, tap on this email address: [email protected]

COVID-19 Local Amenities

The Pinner Association Committee have been collating information from local businesses and services and are creating a “Covid-19 Local amenities” section on the Pinner Association website which will be updated as regularly as possible to provide people with the information they need re local shops opening hours, local food delivery services, etc..

The new section is here:

We will be expanding this to include:

  • Banks
  • Opticians
  • Pharmacies

Please be our eyes and ears – if the hours/services listed are incorrect please provide us with the corrected information to [email protected]

Thank you

Garden Waste Service Postponed & Harrow Tip Closed

Harrow Council LogoMessage from Harrow Council

Dear customer

The Coronavirus (COVID-19) emergency is creating unprecedented challenges for the services that we provide and is having a major impact on our staffing levels. We have therefore had to take the decision to postpone the start of your 2020/21 Garden Waste Service.

This will allow us to use our resources more effectively to ensure your food waste, general and recycling bins are collected during these challenging times. We will of course inform you if there are any disruptions to these collections, and our website is also regularly updated with service updates and closures.

We understand that you will be disappointed but hope you will understand the impact COVID-19 is having on our services across the council. Please be aware that our CA site is also closed until further notice. If you have Garden Waste that needs collecting here is what you should do:

  • Grass cuttings – It’s better to cut the lawn and not collect the grass – just leave on the garden. If you collect the grass, don’t put in your garden waste bin, as it will rot and smell.
  • Leaves and branches – It’s better to cut or shred these, and keep for later disposal. Shredded or cut waste will compost quicker.

A full list of FAQs is published on our website. Any refunds due as a result of the delay will be finalised once the start date is confirmed, and it will be paid to you automatically.

We apologise for the inconvenience this will cause but please be assured we will start the collection of garden waste as soon as it is operationally possible to do so – and you will be notified when the service starts again.

Please do not call us to discuss this issue – we are operating with a reduced number of staff and are focusing our resources on those vulnerable Harrow residents who need our help most.

Please continue to follow all government advice to protect yourself and others. Please stay safe and take all necessary precautions.

Michael Butler
Director of Environmental Services

Working on Allotments as your Daily excercise

Harrow IN Leaf Logo
This is a message from Harrow in Leaf.



Dear Harrow in LEAF Member,

We have been contacted by Harrow Council’s Dave Corby, Head of Service Community Engagement in order to send you the following information on the current position with regard to allotments in Harrow:

“As we have read and seen, people continue to use facilities in the parks in contravention of the Council closure order – areas such as tennis courts will all be chained and padlocked where practical. Outdoor gym equipment seems to be especially problematic – the hazard tape is no deterrent to the foolish and the selfish.

 Several people have asked if they can still work on allotments.  Allotments as far as we know are remaining open – like everything else it could change – they are still considered good exercise. Remember though, exercise is restricted to 1 hour per day, which includes traveling to the site and also bear in mind that unnecessary journeys should be curtailed.  It is essential people keep up to date and follow government guidance. 

 Please also remember research ( that suggests that the virus can remain viable on solid surfaces e.g. water taps for many hours, perhaps days, and this risk of infection, plus other risk of transmission, means we must resist the temptation to cheat.

The Ground Maintenance Teams have already been stood down, prior to being redeployed elsewhere in the organisation, so there will be no work on allotment sites, such as turning water back on after the winter.

From a personal perspective, I 100% respect and understand plot holders enthusiasm and desire to tend and nurture their plots, but at this point in time you may consider just undertaking essential maintenance. The Council maybe instructed to close allotments as the restrictions the Government are imposing on people will change as the pandemic develops. We will update you with any changes as soon as we can..

The Community engagement Team has been redeployed to supervise the food distribution centre and assess cases for the hardship fund.

Finally if you have any questions or comments for the Council (sensible ones only please), during this crisis please pass through Trevor Steeples, Chair of Harrow in LEAF[email protected].

Please remember that all recommended precautions should be taken and that social distancing applies on your sites.

Click Here ===>  for are some relevant Covid-19 information from The National Allotment Society

Please spread the word and stay safe,

Best wishes from the Harrow in LEAF Management Committee,

We make LEAF happen!


Coronavirus / COVID-19 Scam Awareness

Dear Watch Member,

Unscrupulous criminals are exploiting fears about COVID-19 to prey on members of the public, particularly older and vulnerable people who are isolated from family and friends.

Members of the public should ignore scam products such as supplements and anti-virus kits that falsely claim to cure or prevent COVID-19. In some cases individuals may be pressurised on their own doorsteps to buy anti-virus kits or persuaded into purchasing products that are advertised on their social media feeds. In addition, some call centres that previously targeted UK consumers with dubious health products are now offering supplements that supposedly prevent COVID-19.

Communities are also being urged to look out for signs of neighbours being targeted by doorstep criminals. While there are genuine groups of volunteers providing help during self-isolation, there have been reports of criminals preying on residents – often older people or people living with long-term health conditions – by cold-calling at their homes and offering to go to the shops for them.

The criminals often claim to represent charities to help them appear legitimate before taking the victim’s money. There are genuine charities providing support, so consumers should be vigilant and ask for ID from anyone claiming to represent a charity.

Action Fraud are also reporting an increase of 400% of Coronavirus-related frauds. The majority of these reports are associated with online shopping scams, where people are ordering protective face masks, hand sanitizer and other products, which never have arrived.

There are also reports of themed phishing emails attempting to trick people in opening malicious attachments or revealing sensitive or financial information.

Their advice is as follows:

• Watch out for scam messages

• Research first before you purchase online

• Protect your devices – always install the latest software and Apps updated.

Please see attached list of COVID 19 scams identified. Coronavirus_Scams_Awareness_and_Advice

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We are putting together information about our local retailers’ hours and other useful links on their website. What information would you like to see? (COVID-19 Local Amenities)

We are looking at the following:

• Special Shopping Hours for NHS works etc- supermarkets
• Other Retailers – Butchers, Bakers, Shops
• Medical
o Pinn Medical Centre
o Chemists
o Harrow Council Coronavirus updates

• Any other idea’s – your input required

Send us an email to  [email protected] with your ideas.

Thank you

Safe Use of Parks and Open Spaces – Covid-19 Advice and Restrictions

Safe Use of Parks and Open Spaces – Covid-19 – Statement from Harrow Parks Forum – 28th March 2020:

“It is very important for people’s mental and physical well-being that they should be able to get out and exercise if they possibly can,”

“Many, many people do not have access to private green space where they can do that.”

“That’s why parks and open spaces are so crucial.”

Boris Johnson

We are so lucky that at this stage most of our parks remain open while the parks in many European cities are closed, but if we want to keep them open, we have to follow the relevant rules. You’ve probably seen this link a hundred times – I make no apologies for posting it again.

On the day I write this enclosed sports courts in Harrow parks are being secured with chains and padlocks to prevent entry.

In the short term it is less easy to secure many childrens’ play areas – it’s easy to lift a child over a low fence into a playground….
But why would you?

The hazard tape round outdoor gyms is no barrier and it’s easy to tear off and use the equipment….
But why would you?

Besides the issue of not meeting in groups, laboratory tests show that the corona virus can last for several hours, even days, on hard surfaces. Outside laboratory conditions, outside in a park, that time is much shorter, but still potentially measured in hours….
Why would you take this risk?

Can I also ask, on behalf of all the Friends Groups, that you take all your own litter home with you. Harrow Council has asked that we suspend all litter picks, again to reduce the risk of infection and, as council staff are redeployed to other vital operations, the emptying of bins and collection of rubbish from parks will become less frequent.

Cutting of grass within the parks will also be reduced, maybe to zero – they will start to look a bit unkempt, but the benefit to the plants and animals will be incredible. Coupled with improvement in air quality due to reduced traffic, your walk in the park will turn into a mini safari – take pictures of what you discover and post them here – we’ve got a team of experts who can identify them for you.

We will be able to continue to use and enjoy this valuable resource as long as we stick by the rules – the probability is that further action will be taken if we do not. And that would be so sad.

Stay Safe

Ian Pearse
The Secretary   
Harrow Parks Forum

Information from Harrow Council on Support and Actions re Covid-19

MyHarrow COVID 19 Update: Leader’s message; Saving lives; Supporting the vulnerable

27 March 2020

A message from Graham Henson, Leader of Harrow Council


The Leader of Harrow Council wants to thank everyone on the frontline during these changed times – from the NHS workers and volunteers to those who keep our services going.

Cllr Graham Henson says our dedicated care workers deserve a special thank you as they continue to work round the clock to support those in need.

Meanwhile, a community hub phone line will soon be up and running to to allow Harrow’s most vulnerable to contact the council for support, he adds. Look out for details on the council website soon. Read Cllr Henson’s full statement

We’re all saving lives

simon ovens

We must all play a part in supporting the NHS as it deals with the coronavirus crisis, says Simon Ovens, the Queen’s Representative Deputy Lieutenant for Harrow.

‘As Her Majesty The Queen said, following the rules of staying home and keeping your distance from people is for everyone’s good and will save lives,’ adds Mr Ovens. Read his letter to the residents of Harrow.

For the latest health news and advice about coronavirus (COVID-19) please visit the NHS website or GOV.UK.

Extra support for those in need


Some 6,400 households in Harrow will benefit from a £150 discount to reduce their Council Tax.

The funding is given to everyone who gets Council Tax Support and is of working age. Find out more

See other funding measures available to the most in need in the community on the government website

Beware scams: Stay vigilant


Scams should be the last thing people have to worry about right now. But please be aware of:

  • People offering miracle cures or vaccines.
  • Strangers offering home cleaning services or payment upfront to do shopping or collect medication.
  • Emails for a tax refund or similar.
  • Mobile phone apps claiming to give virus updates.Don’t share personal details. Find out more at the National Crime Agency or  Friends Against Scams

Service closures to stop the spread

Empty swings

Playgrounds, outdoor gyms and sports courts in all our parks closed this week as we play our part in trying to stop the spread of the virus.

They followed the closures of Harrow Recycling Centre, Harrow Leisure Centre, Bannister Sports Centre and Hatch End Swimming Pool. We are trying to make sure essential services for vulnerable people remain accessible. See latest details about service disruptions.

Business: Self employed


Measures to help the self-employed and businesses were announced this week by the government.

The Covid-19 Self-employment Income Support Scheme allows you to claim a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for the next 3 months. This may be extended. Read more

Retail, hospitality, leisure and childcare businesses also get a 12-month business rates holiday. Find out more

Volunteer to give a helping hand

Delivery X

Would you like to help vulnerable people in the borough get the support they need during these uncertain times?

You can donate money or join Harrow volunteers. Find out more You can also sign up to to become NHS Volunteer Responder to:

  • deliver medicines from pharmacies.
  • drive patients to appointments.
  • bring them home from hospital.
  • make calls to check on people isolating at home.

Northwick Park: A hospital to be proud of

Northwick Park Hospital

Seeing our nearest hospital on the news at the forefront of the NHS effort to save lives may be unsettling.

Rest assured, Northwick Park Hospital is part of a group of hospitals chosen to care for coronavirus patients.

It has experienced doctors, nurses and staff capable of dealing with this type of infectious disease, as well as special facilities to keep everyone safe. Read more


Volunteers Needed

Harrow Council Logo

Harrow Council are looking for volunteers to help during the current pandemic – Are you able to help? If so read on.



Dear Community Volunteer,

As the current situation develops I am writing to you to find out if you would be prepared to assist the council during this time.

We recognise that some of you would be prepared to assist us. We may ask for your help in a number of ways which could include –

  • Delivering information letters from the Council in your street
  • Providing your neighbours with details of where to go for help
  • Volunteering to deliver essential items to the vulnerable
  • Manning control centres

We recognise that some of you may not be able to assist due to being identified as at risk yourselves and would stress that we would not expect or ask that you undertake any activity that could indeed put yourself at risk.

If you are able to assist us with any of the above or if you have any suggestions of your own as to how you can help (sensible and realistic only please!) please let us know by registering on the volunteer signup link below –

Please pass this email on to any other people or organisations who may be interested in helping out in this moment of need.

Volunteers signup –

Please do not reply to this email if you would like to volunteer please use the link

 Kind regards

Senior Officer  – Community Engagement, Harrow Council